Shipping Policy

Shipping & Delivery Policy

This Shipping & Delivery Policy is a part of our Terms & conditions and should be read alongside it.

SHIPPING

  • We ship PAN India, except for a few locations (due to courier restrictions). 
  • We offer FREE shipping on all PAN India orders worth Rs. 2000 or above (value calculated after discounts), which is notified from time to time.
  • Rs. 100 for shipping is chargeable for all PAN India orders below Rs. 2000.
  • We ship our products directly from the warehouse based in Porvorim, Goa. Orders placed are shipped within 48-72 hours. In rare cases, we may take a little longer to ship your order. In case of any delay, we will keep you informed via email, WhatsApp or SMS.
  • We ship Monday to Saturday, excluding Sunday & public holidays. We are associated with reputed logistic partners to help with safe & faster deliveries.
  • We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, or deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren't sure, we encourage you to WhatsApp or call us before placing your order. 

Domestic Delivery

  • Generally, it takes 3 - 10 business days for the deliveries to happen across India, but in rare cases, transit time is longer due to courier loads, local conditions, festive holidays, natural calamities, rain and a variety of other factors.
  • If there is a delay in your delivery, please reach out to us at hello@kuvabotanicals.com or whatsapp/call on our customer care number 9529519531